Benefits of a Recurring Consult Window
Imagine having a Dermatologist available to your Medical Centre at a frequency that suits your demand… this is what Teledermatologist Consultation Windows provides.
We are often asked by Medical Centres new to our service how do we manage all the various players around a single point of time across multiple time zones?
The answer is that firstly we have fantastic Coordinators that are able to juggle the complexities of multiple stakeholders and time zones to deliver reliable and professional Teledermatologist consultations. Additionally, we offer a recurring Consult Windows option. This option allows Medical Centres to provide consistent dermatological care to their patients, by simply selecting suitable times in the week/month where they are adequately resourced to deliver Teledermatologist Consultations.
How does a recurring Teledermatologist Consultation Window benefit Patients & Medical Centers?
Patients
Convenience: Patients are immediately booked into a consultation at the end of an appointment with their trusted GP.
Sense of ease: This streamlines the patient consultation from the very beginning, thus providing the patient with a sense of ease.
Improve patient care: Receive follow up consultations from the same Dermatologist.
Medical Centres
Effective Calendar Management: Consultation windows allow for easier planning for our referring GP's, referring with certainty of scheduling without disrupting the usual flow of their day.
Resource Allocation: Practice Managers can select Consultation Windows that suit the resources of the Medical Center.
Streamlined Preparation: Staff can prepare the Teleconference Consultation room for multiple patients ahead of time, thus ensuring all electronic equipment is setup and functioning before hand.
Constantly allocated Dermatologist: Teledermatologist can manage the roster of Dermatologists around Medical Centre Consultation Windows to ensure continuous treatment is achieved.
Relationship development: GPs and Nurses can establish a relationship with the Dermatologist, to the extent that the Dermatologist feels like they are part of the team.
How do Medical Centers get started with Teledermatologist Consultation Window?
After the GPs at a Medical Centre have used the Teledermatologist service a few times, they often elect to lock in consultations windows that suit their demands by talking to the Teledermatologist Coordinator.
This free service can be increased in frequency and duration as your patients dermatological needs increase. Thus, a Medical Centre may initially elect to have a two hour Consultation Window once a month (or less) in which all of the GPs can book patients into, but later, as demand increases, they elect to allocate a weekly one hour Consultation Windows, thus increasing their patients access to a FACD registered Dermatologist.
How many Teledermatologist consultations can be provided in an hour?
Initial Teledermatologist consultation typically last up to 30 minutes and follow up consultations last up to 20 minutes. Thus, it is easy for the Medical Centres Reception team to book patients into the appropriate Consultation Windows allocated in their calendar.
How does the Medical Center indicate the time the patient has been booked into
Once the patient is booked into a Teledermatologist Consultation slot, the reception team should write the date and time at the top of the patients referral and email (cooridnator@teledermatologist.com.au) or fax (02 4960 8288) this referral along with the completed Patient Information and Consent Form.
The Teledermatologist Coordinator will be in touch to confirm the booked Consultation.
In conclusion, to make use of Teledermatologist Consultation Windows and the benefits that it provides, please contact Teledermatologist on 02 4960 8277 or email cooridnator@teledermatologist.com.au with a recurring time of the month or week(s) that suit your Medical Center. To reiterate, this is a free service that costs your practice nothing if the consultation window is unallocated.